Healthcare Training
Communication Skills Training
Strengthen clear, compassionate communication with people, families and colleagues.
Care teams and organisationsFlexible delivery
Course Overview
Practical learning for safer, person-centred care.
Learners develop verbal, non-verbal, written and listening skills for care environments. The course considers communication needs, barriers, confidentiality and ways to handle sensitive conversations professionally.
Learning Outcomes
By the end of this training, learners should be able to:
Use active listening and clear, respectful language
Adapt communication to individual needs and preferences
Handle sensitive information and difficult conversations professionally
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