Healthcare Training
Behaviour that Challenges Training
Respond to distressed behaviour with empathy, curiosity and safe, person-centred support.
Care teams and organisationsFlexible delivery
Course Overview
Practical learning for safer, person-centred care.
Learners explore behaviour as a form of communication and consider factors that may trigger distress. The course focuses on prevention, de-escalation, positive support and reflective practice rather than judgement or blame.
Learning Outcomes
By the end of this training, learners should be able to:
Understand factors that may contribute to behaviour that challenges
Recognise early signs and use appropriate de-escalation approaches
Support positive, individualised and least-restrictive responses
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